Unable to import 1 file

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I have SCATT USB. Software is Pro version 6.83.15. Latest drivers and firmware were installed a few days ago.

I am new to SCATT and was reading through these Q&A posts to learn what I can. I read where Pro will be discontinued and replaced by Expert. And while the Expert software will not currently work with the USB hardware, I read that I should be able to install the Expert software and import my sessions. I figured this would be a good way to start learning about the Expert software. So I downloaded and installed it. I opened the software, clicked Open recent sessions, on the bottom I clicked Import, browsed to my current .scatt files, selected one, clicked Import and received the message Unable to import 1 file. The session has ten shots in it. Its event is '25yds NRA B-8 Pistol .45 cal'. The SCATT Pro software was closed when I tried to import into Expert. Any suggestions? Thank you.
 

Peter

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Hello there,

Could you attach the practice file in question here? That would really help :)
We've discovered a minor import bug recently and pretty much patched it in the latest update...so this is exciting
 
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joy2shoot
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Peter, attached is the file. It was recorded as a Match, not a Sighting. The event is NRAB845. For your information, I get this error message with ALL the files I create in Pro. My Pro version is 6.83.15. My Expert version is 20.05.22. The computer is a new Dell desktop running Windows 10, 64 bit.
 
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Peter

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Peter, attached is the file. It was recorded as a Match, not a Sighting. The event is NRAB845. For your information, I get this error message with ALL the files I create in Pro. My Pro version is 6.83.15. My Expert version is 20.05.22. The computer is a new Dell desktop running Windows 10, 64 bit.
Thanks for that extra info and the file. It doesn't import on my PC either
I've already forwarded this to our devs - I'm going to get back to you with an update soon

P.S. quite weird, as the bug we've found recently concerned with files that had cyrillic characters in the title. Yours has none whatsoever and I even imported it from the Desktop (so no cyrillic characters in the folder's title either)

Once again, thanks for pointing this out!
 
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joy2shoot
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Thank you Peter. If there is other information I can provide, just let me know.

I did read about the Cyrillic character bug, but assumed my issue is different since I am located in the USA.
 
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The same thing happens with 300m ISSF files (recorded with SCATT Pro). I'm unable to import them into the Expert version of SCATT. Take a file from the 300m prone competition to check.
best regards
Andy
50m smallbore file working without any problems
 
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Sir, I am facing the same issue as mentioned above. I have the SCATT MX-W2 and the SCATT Expert supporting software for the same. I record and save my practice session on my SCATT Expert software, but when I export the saved file and my coach tries to Open it on his SCATT PRO software, an error continuously occurs which reads ' Unable to load file' . After this problem persisted , I downloaded the SCATT PRO software on my own laptop and tried it once for myself , but to no avail. Could you please help and guide me, as to how could I view the SCATT Expert Files on any SCATT PRO software. Thank you.


Suraj Bhambhani
 
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joy2shoot
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Sir, I am facing the same issue as mentioned above. ...

Suraj Bhambhani
Just to be clear, the problem I am having is trying to load a file created by SCATT Pro into SCATT Expert. It sounds like the issue you are having is trying to load a file created by SCATT Expert into SCATT Pro.

Suraj, maybe your coach can download and install SCATT Expert onto their computer. They should be able to do this at no charge. This should allow them to read your file. I think, I am speculating here, the reason the SCATT team is allowing Pro files to be imported into Expert is that they are discontinuing the Pro software and they are trying to create a path for Pro users to migrate to Expert.
 
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Just to be clear, the problem I am having is trying to load a file created by SCATT Pro into SCATT Expert. It sounds like the issue you are having is trying to load a file created by SCATT Expert into SCATT Pro.

Suraj, maybe your coach can download and install SCATT Expert onto their computer. They should be able to do this at no charge. This should allow them to read your file. I think, I am speculating here, the reason the SCATT team is allowing Pro files to be imported into Expert is that they are discontinuing the Pro software and they are trying to create a path for Pro users to migrate to Expert.

Yes Sir. We are unable to load a file created by SCATT Expert into SCATT Pro.

Sir I believe there are some additional graphs and information available for analysis in the Pro version, which has yet not been incorporated in the Expert version.

I was just wondering wether it could be done, if at all (transferring and reading files from one software to the other).
Thank You.
 
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joy2shoot
Your highest shooting achievement
Master - NRA outdoor Precision Pistol
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... I believe there are some additional graphs and information available for analysis in the Pro version, which has yet not been incorporated in the Expert version.

I was just wondering wether it could be done, if at all (transferring and reading files from one software to the other).
Thank You.
Suraj, to be clear, I am not a SCATT employee. So what I have to say is based on my experience and my interpretation of what I have heard.

It is my understanding that SCATT's plan is to migrate all Pro users over to Expert (I don't know when). Therefore, SCATT is trying to provide a path from Pro to Expert by having an import feature in Expert to accept Pro files. It is also my understating that version 6.83.15 of the Pro software is the last Pro version to be released. Therefore, if you cannot import an Expert file into Pro with this version, you probably will never be able to. Because I am not sure why SCATT would release the ability to import an Expert file into Pro since they are trying to decommission Pro.

There probably are some graphs/data in Pro that are not in Expert. But to see what graphs Expert has, be sure to click the menu icon (three horizontal bars) in the upper right of the trace window. I also read where you can see additional info in Expert by clicking the Print Preview button. Now, it is my opinion that a Print Preview feature should never be used to see information that you cannot find somewhere else in the app. But that is just my 40+ years of IT development talking.

Regards,
Thomas
 
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Suraj, to be clear, I am not a SCATT employee. So what I have to say is based on my experience and my interpretation of what I have heard.

It is my understanding that SCATT's plan is to migrate all Pro users over to Expert (I don't know when). Therefore, SCATT is trying to provide a path from Pro to Expert by having an import feature in Expert to accept Pro files. It is also my understating that version 6.83.15 of the Pro software is the last Pro version to be released. Therefore, if you cannot import an Expert file into Pro with this version, you probably will never be able to. Because I am not sure why SCATT would release the ability to import an Expert file into Pro since they are trying to decommission Pro.

There probably are some graphs/data in Pro that are not in Expert. But to see what graphs Expert has, be sure to click the menu icon (three horizontal bars) in the upper right of the trace window. I also read where you can see additional info in Expert by clicking the Print Preview button. Now, it is my opinion that a Print Preview feature should never be used to see information that you cannot find somewhere else in the app. But that is just my 40+ years of IT development talking.

Regards,
Thomas

Thank you Sir. Your insights were really helpful.

Best regards,
Suraj
 
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there are some additional graphs and information available for analysis in the Pro version, which has yet not been incorporated in the Expert version.
Hi,
There has been discussions with @Peter in the "feature suggestion" forum hereby about graphs existing in Pro and not in Expert, whether experienced Scatt users did miss them and why. The intervals and probability graphs are among the ones concerned. I suppose we may expect additions in the Expert version when pro shooting teams, clubs and trainers begin buying more wireless Scatts, which is maybe not yet the case (or at least not enough yet). As long as competition shooters and teams are limited to the Pro version because they use features that are not yet in the Expert version, they will still buy the MX-02 and not the MX-W2 (not compatible with the Pro version).
So, wait and see. Let's cross our fingers and look forward to good news soon.
 
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