SCATT Basic Setup Guide

[Peter]

Feel free to ask questions if you are experiencing issues with your setup at home or at the range

 

[McKenzie]

I recently bought my own SCATT Basic and while I haven’t spent a lot of time trying to work it out, I haven’t been able to get the red dot to show up while calibrating. The target is centered in the camera and visible. Is this just an issue with lighting? Thanks for any help

 

[Peter]

I recently bought my own SCATT Basic and while I haven’t spent a lot of time trying to work it out, I haven’t been able to get the red dot to show up while calibrating. The target is centered in the camera and visible. Is this just an issue with lighting? Thanks for any help

Hello there,

Probably has to do with some slight lighting shortcomings

The target should be evenly illiminated with the intensity of at least 1000 Lux (if you are using a smartphone feel free to download LUX Light Meter or a similar app). Generally speaking, we recommend using “warm” LED lights (2700К) or regular in-candescent or halogen lights, as those are sure-fire when it comes to lighting

(Just in case) Please, make sure that you've printed out the target in regards to the precise physical distance. The distance should be measured from your sensor's lense, rather than from where you stand - taking into account the fact that your extended arm/gun will shorten the distance during the actual practice session

If we are talking home practice, try relocating your paper target to a white wall.
Sometimes darker walls are detrimental to the sensor's FOV, since it has to see more white "blank" around the target's black circle.
Below is an example of a poor choice in regards to the background (note how dark and reflective it is)

In case a white wall is not available, you can always add white background with blank office paper and end up with something like this:

Also,

This is our Iris diaphragm. It's designed for outdoors to offset extreme sunlight conditions
Generally speaking, it should not be used indoors or at the range, because it interferes with the sensor's ability to see the target when excessive sunlight is not there. Thus, take it off if you have it attached at home

 

[Diggins]

I had the same problem as McKenzie and could not resolve it. Under windows 10 the software was never showing the red dot and the camera without a diopter was overexposing the picture. When I load the MacOS version onto my MacBook Pro, the software works as expected.

Do you have any idea why I’m having a different experience on the two systems? I’d like to run it on my Windows laptop as the Mac is my work computer.

 

[Peter]

I had the same problem as McKenzie and could not resolve it. Under windows 10 the software was never showing the red dot and the camera without a diopter was overexposing the picture. When I load the MacOS version onto my MacBook Pro, the software works as expected.

Do you have any idea why I’m having a different experience on the two systems? I’d like to run it on my Windows laptop as the Mac is my work computer.

I recently bought my own SCATT Basic and while I haven’t spent a lot of time trying to work it out, I haven’t been able to get the red dot to show up while calibrating. The target is centered in the camera and visible. Is this just an issue with lighting? Thanks for any help

Guys, it may be due to the lack of drivers installed (or your current drivers being outdated)
Please, use this direct link to install the latest version of our Windows drivers and see if there's an improvement

 

[Diggins]

Hi Peter,

Thanks for the suggestion. I installed the drivers that you referenced with somewhat mixed results. The other evening I tried with my pistol, but the preview was still way overexposed. I just moved into configuration mode and the red dot appeared, then seemed to work properly.

A day later, during the day, I had my son use his air rifle w/ the same results I had the other day. He had an overexposed preview and no red dot..

The system always works under macOS.

Again, this is Windows 10.. and I'm running Scatt Basic 19.10.23

Thanks,

Paul

 

[CharlesD]

There have been some reports on UK groups that Scatt MX-- doesn't like LED or fluorescent lighting and often seems to work with halogen or traditional incandescent light sources when it doesn't with LED or fluorescent. This may not be the case in this instance if it is working with macOS and not with Windows.

 

[Diggins]

Hi Charles,

Thanks for the tip, however that wasn't my issue. I have a Lenovo laptop that apparently had a driver problem. I noticed that Skype was lighting the LED on my internal camera, but was not actually getting a video stream. I applied a number of patches to address this issue and my Scatt problem disappeared as a side effect. I guess there was some video processing library that was missing..and after the patch.. the problem went away.

Thanks,

Paul

 

[Peter]

I had the same problem as McKenzie and could not resolve it. Under windows 10 the software was never showing the red dot and the camera without a diopter was overexposing the picture. When I load the MacOS version onto my MacBook Pro, the software works as expected.

Do you have any idea why I’m having a different experience on the two systems? I’d like to run it on my Windows laptop as the Mac is my work computer.

Hello there,

So I assume you have a Virtual Machine installed on that MAC, correct? I feel like this could be due to some Windows firewall.
I've already contacted our developers to get some intel on this case, but we are on a hardcore quarantine currently and a lot of work is put on hold

I will do my best to get back to you ASAP

 

[Соня Байдуник-и-Папа-Сони]

[QUOTE = "Питер, пост: 248, участник: 1"]
Я уже связался с нашими разработчиками, чтобы получить определенную информацию по этому делу.
[/ QUOTE]

Доброго Вам дня. Уточнённых данных о сроках выхода программы для андроид ещё нет? Терпеливо ждём с дочкой :кофе:

 

[Соня Байдуник-и-Папа-Сони]

[QUOTE = "Соня Байдуник-и-Папа-Сони, пост: 254, участник: 274"]
[QUOTE = "Питер, пост: 248, участник: 1"]
Я уже связался с нашими разработчиками, чтобы получить определенную информацию по этому делу.
[/ QUOTE]

Доброго Вам дня. Выход программы для андроид ещё нет? Терпеливо ждём с дочкой: кофе:
[/ QUOTE]
Неправильно поставлен запрос. Точнее, хотелось поинтересоваться о приблизительных сроках выхода - лето, осень? Знаем, что программа в разработке. Вот и ждём с нетерпением.

 

[Peter]

[QUOTE = "Питер, пост: 248, участник: 1"]
Я уже связался с нашими разработчиками, чтобы получить определенную информацию по этому делу.
[/ QUOTE]

Доброго Вам дня. Уточнённых данных о сроках выхода программы для андроид ещё нет? Терпеливо ждём с дочкой :кофе:

Здравствуйте,

Скорее всего это будет позднее лето 2020/начало осени (сугубо ориентировочные сроки)

С уважением,
Петр

 

[renn]

Just got a used Scatt Basic from a shooter that was on Target Talk. I installed the latest Scatt Basic software from website as the one on the USB stick was dated and it didn't recognize the sensor.
I can't get past calib. The sensor sees the target in Preview mode but I see no red dot when I get out of Preview and dryfire a shot. the target is centered, is 4 meters away and the software diagnostic says the sensor is connected, no errors. I have used LED lights in my garage with fluorescent lights. Could it be the lighting? Could there be something wrong with the hardware i.e. the sensor itself? I'm running Windows 10 with the latest drivers as linked here in this thread.

update: It apparently was the lighting. I initially used a plug in LED flood light and noticed in Preview there was some flickering. I used a battery powered LED headlamp and I finally got it calibrated.
Does the calibration shot need to be centered in the black?

 

[Peter]

update: It apparently was the lighting. I initially used a plug in LED flood light and noticed in Preview there was some flickering. I used a battery powered LED headlamp and I finally got it calibrated.
Does the calibration shot need to be centered in the black?

Hello there,

Yeah, had to be the lighting issue. There should be no flickering/shimmering when engaging that Preview Mode.
Technically speaking, you could try changing power supply frequency settings in the "Preferences" tab

However, it's far better to ditch the flickering lamp and get something that does not cause the Preview Mode acting weird, because it doesn't come down only to the sensor not seeing the target due to the lights. Our main concern here is that flickering lights come with negative long-term effects when it comes to your eyesight.

We highly recommend using only flicker-free LED lamps with "warm" spectrum (2700K), incandescent lights or any standard halogen lamp to ensure that not only your SCATT sensor can easily detect the target but also so that your eyes are safe during every training session.

In regards to the calibration dot: it doesn't have to be dead-center, but it shouldn't be too close to the aiming black's edge either (since the edge of the calibration's aiming black is basically the edge of the camera's matrix, with image perception getting weaker the closer you get to that edge).

 

[renn]

thanks for the reply and suggestions.
The older software that came with the USB stick had those power supply options - it appears to be a 2017 version. After the first install the file on the USB had corrupted files so I downloaded the newer version from your website without the power supply options. The newer version seems to work with a lot more target options.

 

[Tritommo]

Hi all

I have just bought a Scatt Basic and cannot get on target. I am using it indoors at 5.5m. I have printed a target to scale. When I put the full lighting on it burns out the image so I have reduced it and get a well contrasted picture on the preview.

The user guide refers to indoor and low light modes but I cannot find these on the software.

The image is good on preview (albeit small relative to the field of view) but I cannot register a calibration shot. Does the system need to be told the distance in order to focus better?